Concordis Practice Management, LLC

Making Conference Calls More Effective

Many medical practices have multiple locations, to include locations in different cities.  It’s not always feasible to have the managers from the other locations drive to a central location to meet.  In today’s fast paced healthcare environment, medical practices are using conference calls for meetings...

Increasing Pay Demands by Medical Assistants and Other Staff

Concordis Team Members are regularly contacted by our San Antonio area practice management colleagues asking about the pay range for a Medical Assistant (MA). Our practice management colleagues also tell us that the MA position is one of the more difficult positions to hire, and...

Medical Billing Compliance – Audits Are a Great Preventive Measure

“Proper planning/preparations prevent poor performance”. We have all heard this phrase, or some variation of it, before. When thinking about medical billing compliance, the statement rings true. Concordis Practice Management has posted medical billing compliance blogs in the past on our website, such as: “Complying with...

Can Coaching Help Your Medical Practice Manager?

Many business executives use a professional Coach to enhance their skills and improve their bottom line.  There are physicians in the San Antonio area who have a Coach, and perhaps it’s time for the Practice Manager to have a Coach too.  It doesn’t matter whether...

Changing Your Medical Practice’s Bottom Line

The answer to changing your medical practice’s bottom line should be obvious… increase revenue and decrease expenses; however, this can be easier said than done.   This article addresses a few examples regarding increasing revenue and decreasing expenses. According to a Healthcare Finance News survey conducted...

Are You Causing Staff Turnover?

No matter the size of your medical practice, staff turnover can cause problems if there isn’t adequate staff to ensure patient appointment demands are met.  Could some of the turnover be prevented if we took a different approach to managing our practice? The MGMA Connection, August...

Penny-Wise, Pound-Foolish

Most physician practice leaders are cost conscious.   Many practice administrators, and sometimes other key personnel, are rewarded with bonuses or other incentives based on their cost effectiveness.  The basic accounting formula is:   Revenue – Expenses = Net Income So, if physicians reduce expenses, the result...

Complying with your Medical Billing Compliance Plan

You may recall our blog from August 16, 2016 titled “The Importance of a Coding Review”, where we discussed the Office of the Inspector General (OIG) has taken a higher focus on medical practices that have an active compliance plan.  If you are the Compliance...

Enhancing the Patient Experience

Do you know how your patients view your medical practice? Is there room for improving the patient experience at your medical practice?   Have you ‘walked in the shoes’ of your patients? What are your expectations when you are the patient? How easy, or difficult, is...