Human Resources Management

Increasing Pay Demands by Medical Assistants and Other Staff

Concordis Team Members are regularly contacted by our San Antonio area practice management colleagues asking about the pay range for a Medical Assistant (MA). Our practice management colleagues also tell us that the MA position is one of the more difficult positions to hire, and...

Medical Billing Compliance – Audits Are a Great Preventive Measure

“Proper planning/preparations prevent poor performance”. We have all heard this phrase, or some variation of it, before. When thinking about medical billing compliance, the statement rings true. Concordis Practice Management has posted medical billing compliance blogs in the past on our website, such as: “Complying with...

Can Coaching Help Your Medical Practice Manager?

Many business executives use a professional Coach to enhance their skills and improve their bottom line.  There are physicians in the San Antonio area who have a Coach, and perhaps it’s time for the Practice Manager to have a Coach too.  It doesn’t matter whether...

Are You Causing Staff Turnover?

No matter the size of your medical practice, staff turnover can cause problems if there isn’t adequate staff to ensure patient appointment demands are met.  Could some of the turnover be prevented if we took a different approach to managing our practice? The MGMA Connection, August...

Improving Employee Retention

Regardless of the number of employees in your medical practice, knowing your employee’s future intentions is important for the medical practice’s continued success; however, the impact of an employee deciding to leave a small practice because the employee didn’t feel he was part of the...

Successful New Physician On-boarding

Your recruiting process started months ago, the new physician has executed the employment agreement, and now it’s time for the new physician to join the practice. If your practice doesn’t have an on-boarding checklist, now is the time to develop it. While the new physician...

burnout lead graphic

5 Ways To Avoid Burnout As A Medical Practice Manager

We have all read articles or attended conferences where the topic is physician burnout, but what about Medical Practice Manager burnout? What happens to the medical practice when their administrative leader is not as effective as he or she once was because they are ready...

Medical Practice Hiring

Medical Practice Hiring: 4 Approaches You Need to Change

Whether you’re opening your doors for the first time or have been in operation for years, making sure you have the right personnel on staff is critical to the success of your medical practice. As a practitioner who wants to continually excel, you desire to...

human capital medical practice managment

How ICD-10 Affects your Human Capital Needs

When you see a refreshing billboard by Coca-Cola, or watch a sleek, quirky commercial by Volkswagen, several things might come across your mind in the moment. What stands out the most? For some it may be the visuals, the music, the message – or it...